Reference

How we protect your account and wallet

When you open an account with 8b game, your deposit, withdrawal and personal data sit behind account verification, secure payment rails and clear terms.

Account verificationData protectionPayment securityWithdrawal verificationPakistan region support

Explore the Lobby Read FAQ

Policy scope and region availability

8b game Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

8b game operates this site and accepts account registrations from eligible regions in Pakistan where local law permits. These terms cover account creation, wallet deposits and withdrawals, data handling, and the relationship between you and 8b game. Access to the lobby, games, sportsbook and live tables

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depends on local law and your region's eligibility. We do not operate outside the regions where we are permitted by law. When you deposit via JazzCash, Easypaisa or Raast, those transactions are governed by both our terms and the payment partner's own policies. If your region's
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law changes or eligibility shifts, we will notify you of any impact to your account. All disputes are handled according to the terms you accept when you register.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT PATHS

How to reach us about terms, data or account rights

Team online

Account support

Contact our support team via the help section in your account dashboard or mobile app. Use this channel to raise questions about your account terms, request changes to your registered details, or report access issues.

Data and privacy requests

To request a copy of your personal data, ask for corrections, or report a data concern, reach out through account support with your request. We will process verified requests according to the terms you agreed at registration.

Dispute resolution

If you have a dispute about a transaction, payout or account decision, write to support with details. We will investigate and respond based on the terms and the evidence available.

DATA HANDLING & SECURITY

How we keep your account and payments secure

Account verification

When you register, we collect your mobile number, identity details and payment method to verify your account and prevent fraud. Verification is one-time; once confirmed, you can deposit and play without re-verifying each time.

Payment data

Your JazzCash, Easypaisa or Raast details are passed directly to the payment partner's secure gateway. We do not store your full wallet credentials on our servers; only your account receives deposits and records withdrawals.

Cookie and session data

We use cookies to keep you logged in, remember your language and track gameplay. You can clear cookies or disable them in your browser; this may affect login convenience but not your account security.

Data retention

We keep your account record, transaction history and verification data for the life of your account plus a period after closure for legal and fraud prevention reasons. Older transaction records may be archived but remain accessible if you request them.

Account access changes

To update your email, phone, payment method or other registered details, log in and navigate to account settings. Changes to sensitive details may require re-verification; we will guide you through the process.

Who to contact for rights

Use the support channel in your dashboard to request account changes, data copies or to report a security concern. We respond to verified requests within the timeframe stated in your terms.

Common questions about account terms and data

We collect your mobile number, name, date of birth, postal address and payment method details to verify your identity, prevent fraud and process deposits and withdrawals. This data is required to open a compliant account and stay within Pakistan law.

We retain your account record and transaction history for a period after closure to comply with legal obligations and detect fraud. Archived data remains available if you request it. Exact retention periods are detailed in the full terms you accept at registration.

You can request data deletion through account support. However, we may retain certain records if required by law or to resolve disputes. We will explain what can be removed and why when you submit your request.

No. Your full wallet credentials go directly to the payment partner's secure system. We store only your account record and transaction reference, not your actual wallet login or PIN details.

Contact support with your transaction ID and details of the issue. We will check with the payment partner and your account record. Most disputes are resolved within a few business days once we verify the facts.

Yes. Go to account settings and update these details. Changes to your primary phone or payment method may require re-verification to keep your account secure. Follow the on-screen steps to complete the update.

Access depends on local law and your region's eligibility. We operate where we are permitted by law. If your region is eligible, you can register and play. Check local regulations if you are unsure about your area.

How we protect your account and wallet

How to reach us about terms, data or account rights

Account support

Data and privacy requests

Dispute resolution

How we keep your account and payments secure

Account verification

Payment data

Cookie and session data

Data retention

Account access changes

Who to contact for rights

Common questions about account terms and data

01 What information does 8b game collect when I register?

02 How long does 8b game keep my personal data after I close my account?

03 Can I ask 8b game to delete my personal data?

04 Is my JazzCash, Easypaisa or Raast payment information stored on 8b game servers?

05 What happens if I dispute a deposit or withdrawal?

06 Can I change my registered phone number or payment method after I sign up?

07 Is 8b game available in all regions of Pakistan?

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